House Rules

• Breakfast is complimentary. However, the breakfast service will end at 12 pm. Please let your attendant know what time you would like the service to begin. Kindly place your breakfast order by 4 pm, the previous day.

• Our staff would be happy to purchase any additional items that you may need. Errand run charges are applicable for procurement, pick-up, delivery, etc., of any kind. Our procurement team is available from 9 am until 7 pm. Please place your requirement accordingly.

• Our housekeeping staff is available to serve you from 8 am until 10 pm. Female attendants retire to their chambers at 8 pm while the male attendants will be at your service till 10 pm.

• Smoking is prohibited in the villa. We recommend you smoke outdoors/ around the pool area. While smoking, kindly use the ashtray to dispose of cigarette buds, and take all necessary precautions to prevent a fire.

• Guests are responsible for his/her personal belongings and valuables. We request you to comply with the rules and regulations to make your stay in our villa comfortable.

• Smoking and hookah will only be allowed outdoors. Our staff will supervise the use of the hookah.

• Consumption or possession of illegal drugs is forbidden.

• Alcohol should be consumed responsibly.

• Additional services should be requested at least 5 hrs in advance.

• The swimming pool is operational until 10 pm. Request you to not use the swimming pool while intoxicated. The use of the swimming pool by guests below the age of 12 must be supervised by an adult.

• To reduce our use of plastic, all toiletries will be replenished upon request.

• Loud music will not be allowed post 10pm and not 11pm. Soft music can be played till 11 pm.

• Guests or their staff are not allowed to access the kitchen, except for food requirements for infants, with prior permission.

Payment & Cancellation Policy

For cancellations made up to 15 days prior to the check-in date, 80%* of the booking amount will be refunded via the original payment mode.

For cancellations made 8-14 days prior to the check-in date, 50%* of the booking amount will be refunded.

For cancellations made within 7 days prior to the check-in date, the booking amount will be non-refundable.

Standard Cancellation Policy does not apply to peak or blackout dates. Refunds are only available if 100% payment has been made. Partial payments are non-refundable.

Customize Your Stay

Upgrade your stay with airport transfers and grocery deliveries to villa reservations and additional housekeeping. We can also arrange special treats like spa services, private chefs, butlers or bespoke experiences.

Timings

Check In - After 02:00 PM
Check Out - Before 11:00 AM